If you get stuck with vehicle diagnostics or repairs, RemotePRO-a new technical service from MAHLE-can help. The small device enables remote vehicle diagnostics with access to original equipment manufacturer data, directly in the vehicle: quickly, reliably, and at a fixed price.
Removing and installing headlights, changing brake parts: More and more often, automotive professionals are already reaching the limits of manual repairs on modern vehicles. The reason is simple: New parts often have to be coded or taught.
The increasing digitalization in vehicle construction makes cars and vans more and more complex. Due to the high speed of development and increasing cyber security demands by vehicle manufacturers, multi-brand workshops often reach their technical limits, especially when diagnosing new vehicles.
When everything else fails, the last resort is often driving to the authorized dealer or purchasing multiple OE tools with access to the manufacturer's online portal. Both are time-consuming and costly for independent workshops. And that's where MAHLE comes in. Our solution: RemotePRO.
RemotePRO is a VCI (Vehicle Control Interface) that directly connects the vehicle to MAHLE's remote service.
It is the ideal complement to MAHLE's TechPRO® universal diagnostic devices (as well as BRAIN BEE's Connex) and covers more manufacturers (more than 60!) than the competition.
With this, you can access the data of the original manufacturers for complex diagnoses and service routines, just like authorized workshops. Using a chat function - even on Saturday - you can call in specialists who guide you competently through the diagnostic process.
Thus, the VCI supports all new and future standards.
The RemotePRO-VCI is connected to the OBD port of the vehicle and then establishes a connection to the MAHLE RemotePRO service via a secure web infrastructure. The workshop technician opens the RemotePRO interface on his TechPRO® device. Vehicle brand, model, and engine code have already been identified by the VCI. Now the employee only has to fill in or confirm a few fields. Now he can check the possible services and prices and select the desired option. The RemotePRO service specialist has the right tools at hand and then performs the diagnosis or coding remotely.
Good to know: RemotePRO currently covers more than 60 brands and is continuously being expanded. This means that MAHLE's remote service has the broadest coverage in the market and completes the diagnostic functions of TechPRO®.
These are the advantages of remote diagnostics with MAHLE: