Our heart beats for thermal management

Behr Hella Service becomes MAHLE

Beginning January 1, 2020, Behr Hella Service will be called MAHLE. How will this affect you? We’ll answer your questions on the following pages. First things first: you won’t notice any changes until the end of 2019. Starting in 2020, you’ll receive all your thermal management spare parts for passenger cars and trucks as well as agricultural vehicles and construction machines - plus workshop equipment and diagnostics as well as other services from a single source. In the future, products will be offered under the BEHR sales brand and the portfolio continuously expanded.

Double the expertise for your success

The acquisition of Behr Hella Service by MAHLE is a logical step that allows us to give distribution and workshops even better support when it comes to up-todate and new forms of mobility. The two product ranges complement each other perfectly—and together we seamlessly cover air conditioning and cooling for all types of drives.

Everything from a single source

At a glance: our thermal management range available beginning in 2020 in the MAHLE Aftermarket. Not only will we offer you spare parts, but also integrated systems solutions. As in a sensitive system such as the thermal management system, all components are exposed to heat and high pressure, and work together as an experienced team. All modules are 100% coordinated.

The benefits for you:

  • Benefit for MAHLE customers:
    All thermal management products and solutions from a single source

  • Benefit for existing Behr Hella Service customers:
    Direct access to the complete MAHLE Aftermarket range in original equipment quality

  • Benefits for everyone:
    Support throughout the transition process. High level of availability. Future-proofing in thermal management. Systems know-how, not only in engine cooling & air conditioning, filtration, and workshop equipment & diagnostics, but also in engine components & turbochargers, starter motors & alternators, and e-mobility & electronics.

The complete thermal product portfolio at a glance:

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What`s changing for you in 2020?

WHAT WILL HAPPEN TO THE NAME BEHR HELLA SERVICE?
Starting in 2020, the name Behr Hella Service will be discontinued.

UNDER WHAT BRAND NAME WILL BEHR HELLA SERVICE PRODUCTS BE DISTRIBUTED IN THE FUTURE?
Beginning in 2020, products will be distributed within the BEHR sales brand under the MAHLE umbrella brand. The familiar Premium Line and Standard product categories will be retained. Premium Line brings together parts produced by BEHR, AKG, Visteon, and other manufacturers with OE competence—an ideal solution for customers who expect the very best. Products without the extra Premium Line branding still offer good performance and represent an economical solution with an excellent price–performance ratio.

WILL I STILL BE ABLE TO ORDER BEHR HELLA SERVICE PRODUCTS USING THE PART NUMBERS I’M USED TO?
In 2020, you’ll still be able to order those products using the old part numbers. New part numbers based on MAHLE’s numbering system will be introduced in parallel. Both numbers will be shown on MAHLE orders, bills of delivery, and invoices as well as in TecDoc. There’ll be a transition from Behr Hella Service’s part numbers to MAHLE’s numbers at some point in the future.

WHICH THERMAL MANAGEMENT PRODUCTS AND SOLUTIONS ARE SUPPLIED BY MAHLE AFTERMARKET?
Thermostats, switches, sensors, air conditioning compressors, and cabin filters. There’s also an extensive range of diagnostic tools and workshop equipment.

WHICH PRODUCTS ARE SUPPLIED BY BEHR HELLA SERVICE?
Behr Hella Service covers the areas of engine cooling and air conditioning with products such as coolant coolers, charge air coolers and other heat exchangers, expansion tanks, water pumps, oil coolers, fans, Visco® products, air conditioning condensers, filter-driers, expansion valves, orifice tubes, evaporators, air conditioning compressor oils, and air conditioning compressors—to name just some of the key components.

DOES MAHLE ALSO AIM TO OFFER HIGH AVAILABILITY LEVELS OF 95 PERCENT?
Of course. We’re committed to guaranteeing full supply capacity in thermal management too, just as we are for the other MAHLE Aftermarket product lines. In this regard, we rely on the experience and efficiency of MAHLE Aftermarket’s logistics.

WHAT WILL HAPPEN TO THE SERVICES THAT BEHR HELLA SERVICE USED TO PROVIDE, LIKE TECHNICAL SERVICES AND DYNAMIC SALES SUPPORT?
Workshops around the world receive comprehensive expertise from MAHLE Aftermarket in terms of solutions and service. This applies to the current product lines and will also be true for thermal management in the future. In addition to spare parts in proven quality and workshop equipment, we offer workshops and the parts market technical training, repair and maintenance information, a ticketing system, an annual thermal management campaign, and other promotions.

MAHLE - your overall systems provider

Everything for engine cooling and air conditioning:

Refrigerant circuit with expansion valve

Engine cooling circuit

Why thermal management is becoming increasingly important

MAHLE is thereby providing its customers with forward-looking support in the increasingly important market of e-mobility. Thermal management is, after all, a central prerequisite for the reliable operation of electrically powered vehicles, as it significantly influences efficiency and thus supports CO2 reduction and cleanliness and is a critical factor in fuel cell technology.

“As an OEM, MAHLE has enormous expertise in the area of thermal management, and now our customers in the aftermarket business segment will also see increased benefits,” explains Olaf Henning, Corporate Executive Vice President and General Manager MAHLE Aftermarket. “E-mobility will present workshops in particular with new challenges in the medium term. We can now offer them targeted support with the expertise from our OEM business and provide the right solutions—by identifying a component with the correct diagnostic systems and delivering technical training and information on repairs and maintenance,” Henning continues.

Of course we will keep you informed about further changes and news!

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