Anywhere. Anytime. Instantly.
In your day-to-day work, there are always questions that crop up: about original parts, engineering, installation, or workshop equipment. At MAHLE CustomerCare, you’ll find answers to these questions as well as useful documents, all at the touch of a button.
The customer portal is a central location that brings together all of MAHLE’s expert knowledge for you. We support you with product information, installation videos, and technical documentation as well as guided troubleshooting and much more for self-diagnostics.
You also have the option of using our ticketing system to submit queries to us directly via the portal. When you send your questions via the input form, processing starts immediately. This allows us to respond much more quickly.
Also on the portal: the new e-shop . As a registered user, you can easily order promotional giveaways, brochures, or POS materials.
We’ll soon be introducing a feature that allows you to register online for our training courses.
HOW MAHLE CUSTOMERCARE WORKS:
- ... for you
You have round-the-clock access to MAHLE CustomerCare on your tablet, smartphone, PC, or laptop. After registering for free and logging in, you’ll find an overview of your activities.
- ... and for your wholesaler
The new portal also allows your wholesaler to view the delivery status of orders as well as sales to MAHLE on their own personal dashboard. Wholesalers can also enter your complaints in the handy ticketing system, saving them a great deal of time. This ensures you get a faster response in the event of a complaint and reduces delivery times so that you can get back to your actual work as quickly as possible.
WITH MAHLE CUSTOMERCARE, WE’RE TAKING A LOGICAL STEP INTO THE DIGITAL FUTURE OF THE AFTERMARKET AND CUSTOMER SUPPORT. COME WITH US AND REGISTER NOW.
The portal at a glance:
How your workshop will benefit:
Whenever queries arise during your day-to-day work, you can now get in touch with us or access MAHLE’s expert knowledge directly, quickly, and online via your PC, tablet, or smartphone. Anywhere. Anytime. Instantly.
MAHLE CustomerCare makes your work, and your life, so much easier.
Register here for free:
At CUSTOMERCARE.MAHLE.COM or with your e-shop Login.